Providing the best customer experience

Eric was so helpful, courteous, and knowledgeable. He was patient in explaining both the process and what I should do in terms of next steps for my home. I was nervous about how this process would go, thinking it would be painful and drawn out, but he made it so swift. I'm happy to have Florida Peninsula as my insurer.

I never actually spoke to my claim person so hard to do the rating on her. The adjuster that came to the house was very nice and helpful. I’m very happy with the company itself and will continue to use you . Hopefully we don’t get canceled because we had a claim like some other companies are doing. We have not trees left to fall on our house 😀

Shannon was professional and helpful, even though my claim was denied.

Steven was sympathetic but also very factual. He explained for the beginning what to expect and how the claim process worked.

I had a water pipe break in my bathroom and I couldn’t have been more pleased with the response from FL Peninsula and the work done to get me up and running.

Professional, prompt, caring...all representatives AMAZING!

We were treated fairly, provided with good information, updated consistently, and our policy covered the damages incurred by the water pipe breakage. We are very pleased.

Everything was handled very well

The process was perfect.

I wish all transactions were as smooth.