Providing the best customer experience

I was very pleased with this claim process, it being my first with Florida Peninsula. Your team was great to deal with, patient and explained what I may have been confused about. Everything was carried out in a timely fashion. Thank you so much.

The customer service representatives were all very professional, knowledgeable, and very pleasant to speak with! Your company made the claims process very easy during a stressful time. The response was consistent, timely, and thorough. I was pleasantly surprised at the efficiency and kindness all around!

Florida Peninsula have been VERY communicative throughout this process. We received our claim check much quicker than expected. Florida Peninsula is excellent! So glad our agent changed up to Florida Peninsula!

Your team has been an excellent source of information and explanation. They are totally understandable, and the courtesy and professionalism make me feel like a valued customer. I haven't ever dealt with an insurance claim and the team has been outstanding.

In times like these, a compassionate and empathetic person is everything. Dealing with things like a claim can be so exhausting during a time of recovery but nice, honest and understanding people brighten the process a bit. Therefore, thank you for your professionalism and detailed work during this process and hard time.

With automation at the fore front of customer service Florida Peninsula exceeds the experience. I was impressed with speaking to individuals who assisted my every question.

Both the adjuster and claim representative were professional and efficient in settlement of claim. I was very impressed with their level of customer service and efficiency!